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Policy

Privacy Policy

This policy explains what data GitRoots collects, how we use it, and the choices you have.

Overview

Last updated June 5, 2026
Data collected Account + usage We collect contact details, organization info, and service activity.
Purpose Operate GitRoots Used to deliver the platform, support requests, and improve security.
Sharing Limited partners We share data only with vendors who help us run the service.
Retention As needed We retain data for as long as your account is active or required by law.

Data we collect

Account details Name, email, organization name, and role assignments.
Integration metadata Connected GitHub org identifiers, repository lists, and provisioning approvals.
Usage activity Audit events, overlay changes, and access control actions.
Billing data Plan selections, invoices, and payment method metadata handled by our processors.

How we use data

Service delivery Provision + audit Operate overlays, access controls, and developer provisioning workflows.
Security Detect risk Monitor for abuse, investigate incidents, and secure accounts.
Support Resolve issues Respond to requests, troubleshoot integrations, and confirm changes.
Product improvements Analytics Analyze feature usage in aggregate to improve the platform.

Sharing & transfers

Service providers We use vendors for hosting, analytics, and payment processing under contractual safeguards.
Legal requests We may disclose data when required by law or to protect GitRoots and our customers.
Business changes If GitRoots is involved in a merger or acquisition, data may transfer as part of that transaction.

Your choices

Access Review data Request a copy of your account and organization data.
Updates Correct details You can update profile information in settings or via support.
Deletion Close account Request deletion of account data subject to legal obligations.
If you have questions about privacy rights in your region, contact support and include your organization name.

Security

We use administrative, technical, and physical safeguards designed to protect your data. No system can be guaranteed 100% secure, so we encourage strong passwords and least-privilege access.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact

For privacy questions, contact support and include your organization name and workspace slug.